Refund policy

✨ All sales are final 

Each order placed with BaddiesVault is handled with care and custom-prepared to maintain our brand’s premium quality and hygiene standards.

Because of this, all sales are final — no cancellations, returns, or exchanges are permitted once an order has been placed.

This policy applies to all items, including hair extensions, wigs, and jewelry.

💎Product selection 

We kindly ask that you review and confirm your order details carefully — including hair length, texture, and jewelry style — before completing checkout. Each product is prepared specifically for your order, ensuring you receive a brand-new, untouched item.

💵 Refund considerations 

Refunds are only offered in rare cases where BaddiesVault is at fault, such as: 

• An incorrect item was shipped
• A verified order was canceled before processing began

In the rare event that an item you purchased is discovered to be out of stock after payment, please know this was unintentional and due to a recent inventory update.

In this case, you’ll be promptly contacted and given the option to:

• Select another item of equal value, or
• Receive a full refund for the unavailable product.

If you prefer a refund instead of a replacement, it will be honored immediately once confirmed.

To be considered for review, please contact us within 24–48 hours of receiving your order at baddiesvault10@gmail.com providing your order number and clear photos of the item received.